Our Process

Analyze, Optimize, Execute, Automate

You will be guided through our four-phased process to understand your process gaps/strengths, optimize your processes to reach your highest potential, and create a system to make your business run smoothly.

Analyze

Analyze

Optimize

Optimize

Execute

Execute

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Automate

WHY CHOOSE US?

Technology

Transformation Experts

Transformation Leads often appear too theoretical with their textbook approach; therefore, we combine our years of experience in Project Management, Process Improvement, and our certified Agile coaches to show you how to turn your transformation into reality.
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Technology Experts

We are in the business of making sure you get what you need, whether we provide you with the solution or assist you with vendor selection and management. We will partner with you throughout the process to ensure that the answer you are getting best fits your needs and budget. IT departments are a thing of the past when you have us on your team.
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Agile & SAFe Experts

Our SAFe® Program Consultants offer a variety of SAFe® Courses that cater to different roles in your organization. Our courses are hands-on, interactive, and provide more benefits than just a Google search on the topics themselves. You will learn, understand, and retain the knowledge you need through our classes.

Companies in every size trust us to scale their business

Business Growth Hacks

We support your ideas & bring them to realization by consciously breaking down actionable steps and processes to achieve your desired goals. We listen, track and study every detail in your business before drafting a plan that is 100% fit for your business model.

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Information Technology

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Healthcare

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Hospitality

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Food Services

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Construction

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Ecommerce

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Agriculture

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Financial & Insurance

Tailored Business Solutions

We help our customers through our four-step process by providing consultations on the methodologies they need to optimize their business operations.
Whether you need an end to end business solution or an individual solution, we integrate 360-degree applications together to provide strategies’ mix that will enhance growth, increase reliability and flexibility.

Businesses that successfully adapt agile to their particular scenario can benefit from improved team engagement and output, which is where we can help with Scaled Agile Training as well as specialized training & workshops.

Agile Transformation & Coaching

Businesses that successfully adapt agile to their particular scenario can benefit from improved team engagement and output, which is where we can help with Scaled Agile Training as well as specialized training & workshops.

Scaled Agile maps the application of the Agile mindset to every member in an organization, at every level: team, program, and portfolio, ensuring the organization works as a whole to deliver maximum value.

Scaled Agile Training & Workshops

Scaled Agile maps the application of the Agile mindset to every member in an organization, at every level: team, program, and portfolio, ensuring the organization works as a whole to deliver maximum value.

When we dive into your Project Management Office we will analyze and define Project Management standards to make sure you are running at the most optimal level possible.

Project Management

When we dive into your Project Management Office we will analyze and define Project Management standards to make sure you are running at the most optimal level possible.

We build your team according to your exact specifications and pair you with hardworking, energetic and reliable team members to handle your project demands from scratch to finish.

Staff Augmentation & Outsourcing

We build your team according to your exact specifications and pair you with hardworking, energetic and reliable team members to handle your project demands from scratch to finish.

Empower your teams to deliver. Every time.

Equip your teams to keep up with change and drive results

Hire an Expert

OUR TESTIMONIALS

  • It's a pleasure to be instructed by an ex-colleague who proved to be as passionate instructor as she was a technical lead. Presentable, confident and having the knowledge needed to excel. Encourages participation in sessions and throughout the activities. Thank you so much Suzan for the lovely experience 😊
    Rana AbdelKader - Lead Software Engineer at ITWORX
  • Thanks to ZTech and Susan Zohdi for coaching us the SAFe POPM and for your effort in the preparations. We had so much fun with a great experience.
    Paula Nabil
  • Thanks God a new achievement 🙂 Officially Certified SAFe® 5 Scrum Master. Thanks goes to Susan Zohdi for this amazing course - Scaled Agile, Inc.
    Sara Ragaie - Certified ISTQB®(FL, CTAL TA) | ASTQB (CTFL-UT) | SSM
  • Thank you Susan for the amazing sessions
    Nehal Roushdy - Lead Software Engineer - L3 at ITWorx
  • Thank you Susan Zohdi for amazing sessions and discussions! I learned a lot and benefited from your course! Thank you
    Alaa Mustafa - Senior Testing Engineer
  • Susan is a hub of great information about scaled agile framework. She is a very passionate who demonstrated a great deal of patience, a wealth of experience & knowledge in providing us training at ITWORX . By applying our project scenarios and examples she made training exercises more interesting & motivating. she loves to be challenged & graciously accepted constructive criticism. I highly recommend Suzy for such type of training in the future
    Reham El-Gammal ,PMP - Senior Project Manager at ITWorx
  • Thanks a lot Susan and Greeshma for having us. It was an astonishing to learn more about SAFe through you.
    Eslam Fahmy - Lead Software Engineer at ITWorx (.Net, Sitescore)
  • Officially Scaled Agile Certified! View my verified achievement from Scaled Agile Inc. Special thanks to ITWorx for facilitating and Susan Zohdi for supports.
    Abdalla Syam - Senior Software Engineer at ITWORX
  • View my verified achievement from Scaled Agile Inc. Thank you so much Susan Zohdi and Greeshma Narayanan at ZTech for being incredible teachers and mentors.
    Stephanie Musick Newcomb - Project Manager | Scrum Master | Process Analyst | Release Manager
  • Proud of our teams attending SAFe program and understanding what value and efficiency gains this can bring to our customers.
    Michael Makar - Executive Director, Global Services at ITWorx
  • I've enjoyed working closely with Susan for 2+ years on implementing a large-scale, global CRM program. She was acting as our Scrum Master and Solution Factory Process Lead, however was also very involved in other areas of our program as needed - including Testing, problem management, project planning, etc. Susan is extremely proactive, dedicated, and versatile. She took the lead on driving our digital transformation to the AGILE methodology by defining our team's standard sprint cadence, activities, and processes. She also trained our entire team in the new Agile ways of thinking and working, and put it into practice by facilitating PI planning sessions, backlog grooming, daily stand ups, retrospectives, and many other meetings. Susan is forward thinker and leader, but also willing to get in the trenches with the rest of the team to understand the technical details as required. Her background in IT and technical skills makes her a much more effective manager. She is a great team player and always willing to offer up a helping hand for the overall success of the team. I'd recommend Susan to be a part of any project implementation - especially if it is Agile!
    Stephen Quesnel - Senior Manager, Global CRM Program Lead @ Otis Elevator WHQ
  • Susan is a an energetic, driven individual who is focused on improving herself and the teams she works with. I have witnessed her single-handedly understand major new process improvements, educate others on them and gain buy-in, and implement them all the way. Susan works hard and is reliable... she'd be a great force-multiplier for any team she works with.
    Kuumar Manu - Digital Transformation and Agile PMO Delivery Leader
  • It was a pleasure working on one of the largest service transformation projects, Susan helped build the project team and implement best practice Agile methodology for the build team. I highly recommend Susan for any challenging project that requires a high level of knowledge and experience in Agile methodology.
    Juan Silva - Global Leader | IT Executive | CIO & Director IT | Digital Transformation | Field Service & CRM Especialist | Partnership Manager | Creative Strategist | Payment Technology | Agile Evangelist | Hispanic Leader

Start Your Transformation Today

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